Intelligence Dashboard
The Intelligence Dashboard provides shelter-wide metrics that help staff and admins understand operational patterns, identify dogs needing attention, and track behavior trends across the shelter.
The Intelligence Dashboard is only visible to staff and admin users. It must also be enabled in shelter settings.
Enabling the Dashboard
- Navigate to Admin Settings
- Find the Intelligence Dashboard toggle
- Enable it
Once enabled, the "Intelligence" link appears in the navigation menu for staff and admin users.
Data Confidence
The dashboard displays a confidence indicator based on how much activity data has been logged:
| Confidence | Meaning |
|---|---|
| High | 7+ days of logged activity -- metrics are reliable |
| Medium | Approaching 7 days -- metrics are directional but not yet stable |
| Low | Less than 7 days of data -- treat metrics as preliminary |
When confidence is low, a banner appears reminding you that results will improve as more data is logged.
Overview Metrics
The top of the dashboard shows six metric cards with current values and comparison deltas (vs. the prior 7-day window):
Behavior Stability
How many dogs are escalating, improving, or stable in their behavior trends. An increase in escalating dogs is a warning signal.
Incident Rate
The number of incidents per 100 handling events. A rate above 5 is flagged as elevated. This is a shelter-wide metric, not per-dog.
Enrichment Coverage (24h)
The percentage of active dogs that received enrichment in the last 24 hours. Also shows how many dogs have gone 48+ hours without enrichment.
Activity Gaps
The number of dogs with no welfare activity in the last 24 hours. Dogs without activity in 48+ hours are flagged with higher urgency.
Improvement Rate (30d)
The percentage of eligible dogs showing behavioral improvement over a 30-day window. Only dogs with enough data points are included.
Data Coverage
How many of the last 7 days had logged activity. This indicates how complete the data behind the other metrics is.
Trend Distribution
Below the overview cards, a section breaks down the behavior trend distribution across all active dogs:
- Improving -- Dogs with positive behavior trajectory
- Stable -- Dogs maintaining consistent behavior
- Escalating -- Dogs with worsening behavior signals
- Insufficient Data -- Dogs without enough data points to determine a trend
Each category shows a count, percentage, and progress bar.
Length of Stay by Stability
When data is available, this section shows average length of stay (in days) grouped by behavior stability category. This helps identify whether dogs with escalating behavior tend to have longer stays.
Actionable Lists
The bottom of the dashboard contains three tables that highlight specific dogs needing attention:
Activity Gaps
Dogs with no welfare activity in the last 24 hours. The table shows:
- Dog name (linked to detail page)
- Location (kennel number)
- Handling level
- Time since last welfare activity
Dogs without activity for 48+ hours are highlighted with higher urgency.
Enrichment Gaps
Dogs without enrichment in the last 48 hours. Same columns as activity gaps, with time since last enrichment.
Dogs Trending Worse
Dogs showing escalating behavior signals over the past 72 hours. The table shows:
- Dog name (linked to detail page)
- Location
- Signal counts (current 72h vs. prior period)
- Signal delta
- Last welfare activity time
- Needs Care flag (if applicable)
Comparison Window
All metrics compare the current 7-day window against the previous 7-day window. Metric cards display the delta (e.g., "+2 vs prior 7d") to show whether things are improving or deteriorating.
Tips for Using the Dashboard
- Check daily -- The actionable lists surface dogs that may be falling through the cracks
- Watch the trend distribution -- A rising "Escalating" count is an early warning
- Use activity gaps to plan shifts -- Dogs on the gaps list are your priority picks
- Don't overreact to low-confidence data -- Wait for 7+ days of data before drawing conclusions
- Pair with individual dog pages -- The dashboard shows the big picture; dog detail pages show the full story