Intelligence Dashboard

The Intelligence Dashboard helps staff and admins interpret longer-term shelter patterns, compare recent periods, and understand whether operational changes are moving outcomes in the right direction.

Staff & Admin Only

The Intelligence Dashboard is only visible to staff and admin users. It must also be enabled in shelter settings.

Enabling the Dashboard

1. Navigate to Admin Settings
2. Find the Intelligence Dashboard toggle
3. Enable it

Once enabled, the "Intelligence" link appears in the navigation menu for staff and admin users.

Data Confidence

The dashboard displays a confidence indicator based on how much recent activity data has been logged:

Confidence	Meaning
High	Activity was logged on most recent days -- signals are more trustworthy
Medium	Some recent signal exists, but interpretation is less stable
Low	Too little recent activity data -- treat signals as preliminary

When confidence is low, a banner appears reminding you that the dashboard may be less representative. Data Confidence is a qualifier on the whole page, not a performance score.

Overview Metrics

The top of the dashboard highlights current intelligence signals. These are not simple queue counts; they are meant to help leadership and staff leads notice patterns that may not be obvious from day-to-day operations.

Behavior Stability

How many dogs are escalating, improving, or stable in their behavior trends. An increase in escalating dogs is a warning signal.

If the escalating count is nonzero, you can drill in to see which dogs are driving the number.

Incident Rate

The number of incidents per 100 handling events. A rate above 5 is flagged as elevated. This is a shelter-wide metric, not per-dog.

Ideally this stays at or near zero. Use it alongside Behavior Stability and Data Confidence to judge whether rising incidents are likely to reflect real deterioration or sparse/noisy data.

Repeat Needs-Care

The number of dogs that re-entered needs care within 30 days of a prior resolution.

This is a recurrence signal. It helps answer whether the shelter is resolving issues durably, or whether some dogs are cycling back into concern shortly after being marked resolved.

If the count is nonzero, you can drill in to see which dogs are repeating.

Core Intelligence Views

The middle of the page focuses on system behavior over time.

Stall Curve

Shows the percentage of dog intake episodes still in shelter at fixed day marks.

This helps you see whether dogs are getting stuck over time, even before looking at completed outcomes. It is one of the most useful shelter-flow views on the page.

Outcomes Length of Stay

Shows average completed length of stay by outcome type.

This helps leadership compare how long dogs are typically staying before adoption, transfer, euthanasia, or other completed outcomes. It is best read as a flow and outcome-quality metric, not a dog-level judgment.

Return Signals

These widgets help interpret placement durability, not just exit speed.

30-Day Return Rate

The percentage of recently adopted dogs that returned to the shelter within 30 days.

This is a durability metric. It tells you whether adoptions are holding, not just whether dogs are leaving the shelter.

Small adoption cohorts can make this number swing quickly, so use the small-sample note when shown.

Return Risk by Stay Length

This widget compares return risk across different pre-adoption stay-length bands.

It helps answer a more specific question than return rate alone: which stay-length group appears most fragile after adoption?

If the card says there is not enough data to compare stay lengths, the shelter does not yet have enough recent adoption volume for a reliable comparison.

Dogs Trending Worse

This list shows dogs with worsening recent signals over the last 72 hours.

The table shows:

• Dog name (linked to detail page)
• Location
• Signal counts (current 72h vs. prior period)
• Signal delta
• Last welfare activity time
• Needs Care flag (if applicable)

This is the most directly actionable table on the page. Use it to move from shelter-level interpretation into dog-level review.

Comparison Window

All comparison deltas use the current analysis window versus the prior one. A delta helps you see whether a signal is getting stronger or weaker, but it does not by itself explain why.

How to Interpret Intelligence

• Intelligence is about emerging patterns and early warnings, not immediate task queues.
• Use the page to spot deterioration, stall, recurrence, and weak outcome durability.
• Pair this page with the Metrics page:
  • Metrics tells you what needs action now
  • Intelligence tells you what may be changing over time
• Always read Intelligence in context of Data Confidence. Lower confidence means the page may be directionally useful but not yet stable.

Common Caveats

• Small cohorts can make return and stay-length comparisons look more dramatic than they are.
• Intelligence metrics are directional system signals, not predictions or diagnoses.
• A rising number does not automatically explain causality. It tells you where to investigate further.

Tips for Using the Dashboard

• Use Metrics for daily triage -- Activity gaps, enrichment gaps, longest wait, and needs-care queues live on the Metrics page
• Watch Stall Curve and Return Rate together -- they tell a stronger story than either alone
• Treat Repeat Needs-Care as a recurrence signal -- it may indicate temporary resolution rather than durable stabilization
• Don't overreact to low-confidence data -- wait for more recent activity coverage before drawing strong conclusions
• Pair with individual dog pages -- The dashboard shows the big picture; dog detail pages show the full story